The official support web site for our registered customers and partners.
Targeted for industries with dynamic product life cycles, IT Global Systems provides a broad range of technical support and help desk services focused on achieving measurable, total customer satisfaction for your business.
Support Levels:
• Basic – Email with up to 1 business day response via our help desk
• Silver – Mon-Fri, 9-5, up to 4 hours response time via our help desk
• Gold – 24/7/365 via our help desk
• Platinum – Gold level + assigned account support person
Phone support:
For phone support, please call us at: 410.531.6051
Email Support:
For e-mail support, please submit an email to support@itglobalsystems.com